Your accounts

Your business can have up to 999 accounts registered in Bankline at one time. Accounts can be added or removed whenever you like.

Payment limits

Your business can set a payment limit for single payments made from your accounts, and the level at which higher authorisation is required to process it.  You can also set individual payment limits for each of your users.

Direct debits and standing orders

Bankline allows you to cancel existing direct debit and standing order arrangements.

Cheques, credits and more

View images of cheques that you have issued and most credits which you have paid in. You can also view payment advices and inward payments.

Bankline allows you to view balances in a number of different ways. These include:

• Last night's ledger - view the ledger balance including all uncleared items, as at the close of the previous business day
• Last night's cleared - view the ledger balance excluding all uncleared cheques credited to the account, as at the close of the previous business day
• Today's ledger - view the ledger balance including all uncleared items, plus debit and credit transactions known to us at the beginning of the business day
• Today's cleared - view the balance for the account, including debits and credits that have been cleared or are due to clear that day. Please note that this balance does not reflect items that are reversed and other items passing throughout the day.

• Please read important information on real time account data.

Only balance information for accounts held with the RBS Group is available in 'real time' within the Bankline service.

This means that items are shown as they are received and processed during the day. It is important to note, however, that items are subject to verification and possible reversal or adjustment.

While this provides an indication of the balance which can be paid away from the Bank, please note that items can still be returned unpaid and this balance does not guarantee that finality has been achieved on these items.

For example, funds may show as cleared for interest and available funds purposes, however, you should continue to allow at least four working days before you use the money from a cheque paid in.

In some cases cheques may still come back unpaid after this time.