Staying safe online
Debit and credit cards
Useful information
Reporting fraud
How to protect yourself
Do you suspect that you've been the victim of fraud - or have you noticed any suspicious transactions on your Royal Bank of Scotland account?
You can report this to us by telephoning 0845 300 3986 (Monday to Friday 8am-8pm and Saturday 8am-6pm) or by contacting one of our branches. From outside the United Kingdom, please telephone (0044) 131 523 8383 (24 hours a day). You can reverse the charges on calls from abroad.
Credit card fraud
If you need to report fraud in relation to a Royal Bank of Scotland credit card, you should telephone 0845 300 4350 (24 hours a day).
From outside the United Kingdom telephone (0044) 1268 508 020 (24 hours a day). You can reverse the charges on calls from abroad.
Received a suspicious email that claims to be from us?
Fraudsters often send random emails pretending to be from banks.