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Relationship management

Single-point access to comprehensive service and support

We fully grasp the pressures of doing business nowadays. So we make sure you get exactly what your business demands a single point of access to RBS.

This front end is provided by your relationship manager, heading up the banking team that meets all your requirements.

Building a productive relationship

By focusing on creating a strong link between our bank and your business, your relationship manager will facilitate the whole process of addressing your needs. This is true no matter where you do business across the UK.

Working proactively on your behalf

Relationship management is all about delivering what your business needs, when you need it. So your relationship manager will be proactive in foreseeing the issues likely to affect your organisation clarifying important opportunities and giving relevant professional advice. Where we have sector specialists your RM will sit within the industry team to ensure you have access to the full depth of expertise available.

Your RM will also be your contact point when you require assistance from any specialist support that may help your business.

Having gained a full insight into your business strategy, the environment you operate in and your market realities, your relationship manager will function like part of your organisation. This is the best way to ensure RBS delivers the solutions your business requires, now and in the future.