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Independent service quality survey results – Business current accounts

As part of a regulatory requirement, an independent survey was conducted to ask customers of the 14 largest business current account providers, whether they would recommend their provider to other small and medium enterprises (SMEs). August 2020.

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We're working on how we engage with our Black, Asian and Minority Ethnic colleagues, customers and communities. We've set out ten commitments in addition to our existing plans and targets that will set the standard for racial equality.