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Ordering Replacement Debit Card
Progress IndicatorProgress indicator - You are currently in the Ordering a replacement Debit Card section of the application form. This is section 1 of 2.
This is the current section.Ordering a replacement Debit Card



Order a replacement for a damaged card

This application form collects information to include within your Ordering Replacement Debit Card. Use the appropriate buttons at the end of the application form to proceed or to end your application.Please be aware that some explanatory text is included within the form.

This is stage 1 of 2. Required fields are indicated with an asterisk (*). Please do not use your browser's 'back' button to move back or you may lose some of the information you have already entered.

My debit card is damaged and I want to order a new one - I don't need a new PIN
Important if your debit card has been stolen or you think someone may have access to your PIN please contact us immediately so we can cancel the card and issue you with a new PIN. Do not complete this form.
Complete the form below to let us know your debit card is not working. We will issue a new one to the address we have on file (you can check this under Your details). Your current card will remain active until your new card arrives. You will keep the same PIN for your card.
Remember: We can only action requests for cards belonging to individual customers logged into Online banking with their own unique customer number. Additional account holders must request their own cards by logging in and ordering with their own unique customer number.