Black Account


Our premium account with our highest levels of travel, protection and leisure benefits for just £24 a month

  • 5 star Defaqto rated Worldwide Travel Insurance
  • Worldwide Airport Lounge Access
  • Mobile Phone Insurance for up to four phones
  • European Car Breakdown Cover
  • 24/7 Black Concierge Service
Apply online Upgrade online


Defaqto 5 Star Premier account 2010

You can apply for a Black Account if you earn at least £100,000, or £150,000 joint annual income for a joint account, or have savings of at least £50,000 with us.

What you get with this account



A private banking service and a wealth of benefits all for a monthly fee £24.

Travel

5 Star Defaqto rated Worldwide multi-trip Travel Insurance, Worldwide Airport Lounge Access, Travel Discounts and Preferential Rates on Travel Money.

Protection

Cover for up to four mobile phones, European Car Breakdown Cover and Identity Theft Assistance.

Leisure

Save on tickets for a variety of events and let our expert 24/7 Black Concierge Service take care of the little things that you don’t have time for.

Banking

Receive a tailored private banking service, apply for a credit card and access many special offers.

Monthly account fee £24

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Travel benefits



5 Star Defaqto rated Worldwide multi-trip Travel Insurance
  • Cover for you, your partner and any children aged under age 18 if they are unmarried (or aged 23 or under if in full-time education), permanently residing with you.
  • 5 Star Defaqto rated cover.
  • You’re covered for 90 days for each trip and up to 31 days for winter sports trips.

If you have an existing medical condition you may have to pay an additional premium, accept your cover may exclude certain conditions or cover may be declined.


Worldwide Airport Lounge Access

Relax in comfort when you’re travelling for pleasure. We’ll help you take the strain out of travel – with access to first class facilities.

  • Unlimited access to over 560 airport lounges worldwide, subject to availability.
  • Complimentary drinks and snacks, and use of business facilities.
  • Sign up for text messaging and stay updated with your flight information.

For joint accounts, both account holders must register to use this benefit.


Black Travel Service

Enjoy a discount of 10% on your next family holiday, weekend getaway, or business trip. The Black Account Travel Service gives you discounts on big name package tours, car hire, flight transfers and more.


Preferential rates on Travel Money

Special rates on your foreign banknotes and travellers cheques delivered to your home (or local branch) at no extra cost.

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Protection benefits



Mobile Phone Insurance
  • Covers all mobile phones – including your iPhone.
  • Up to £1,250 replacement value – if your mobile is lost or stolen, or can’t be repaired.
  • Unauthorised calls cover – up to £2,500 for monthly contracts and up to £100 for pay as you go customers.
  • Covers up to four mobile phones.

Cover starts 7 days after registration.


European Car Breakdown Cover with Green Flag

Can't start your car in the morning or broken down anywhere in Europe? Relax, Green Flag is there to help.

  • Roadside assistance anywhere in Europe, even on your driveway (For European trips outside the UK, cover will not apply for vehicles over 10 years old at the beginning of the trip).
  • If we can’t get you back on the road we’ll make sure you’re not stranded – we’ll arrange alternative transport or provide up to £500 for accommodation.
  • 24 hour assistance 365 days a year.
  • Covers all cars registered to you at your address.

Identity Theft Assistance

Protection against the threat of identity theft.

  • Monitor your credit status with Experian, a market leader in credit information, and receive updates if anything changes.
  • Track the uses of your personal details online – and receive alerts if anyone is using them.
  • If the worst happens, a dedicated caseworker will help you restore your identity.

For joint accounts, both account holders must register to use this benefit.


Card Protection

If any of your cards are lost or stolen, you’re covered for up to £20,000 where your card issuer deems you liable. One call to our reporting facility will stop all cards from further use. You don’t have to register for this benefit, but it will help to cancel lost or stolen cards more quickly if you have already registered them before they go missing.


Emergency cash

Lost your card or had it stolen? Call us anytime and we'll give you a code to withdraw up to £300 from your bank account - without a card – from any of our UK cash machines. You need to have enough money in your account to cover the withdrawal.
You need to be an online or telephone banking customer to withdraw up to £300. If not you can withdraw up to £60 only. You must have at least £25 in your account to use this service.


Home Emergency Service

A burst pipe or an electrical fault? Give us a call, day or night – we’ll put you in safe hands and pay for emergency works up to £750 for each callout. Includes your main residence and any second home that you own in the UK. Exclusions apply such as boilers over 10 years old exceeding 75Kw output.

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Leisure benefits



Black Tickets Service

Receive 25% cashback on tickets for theatre, dance, opera, concert performances and more throughout the UK. Order up to six tickets through the booking service for each event, up to four bookings a year.


24/7 Black Concierge Service

A table for two at a top New York restaurant. Tickets for major sporting events in London. Your Concierge could save you time – and help find you alternatives that offer you great deals.

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Banking benefits



Private Black credit card

Available to Black Account holders only, this rewarding card can be used at millions of outlets worldwide. Representative 14.9% APR (variable).

  • YourPoints – earn rewards that you can redeem for shopping vouchers, travel and much more.
  • Great offers – special lifestyle, travel and shopping offers.

Representative 14.9% APR (variable) based on an assumed Credit Limit of £1,200. Standard interest rate for purchases: 14.94% p.a. (variable).



Please note: In the Representative Example we have used an assumed credit limit of £1,200. The actual credit limit assigned to individual accounts will vary depending on our credit assessment of you.

Over 18s only.


Preferential savings rates

Banking Offers

From time to time we will have Banking Offers for Black Account customers. These could include:

  • Mortgage offers - and deals on personal loans.
  • Will writing service – make sure your finances are in order for the future with a discount on our usual will writing fees.
  • Personal tax service – our professional, personal tax service will save you time completing your own tax return, and you can enjoy a discount on the normal fee.
  • Share dealing – access discounts on commission for buying and selling UK and international shares.
  • Car and home insurance – save money on your first year’s premium (car insurance is subject to a minimum premium).

Your home or property may be repossessed if you do not
keep up repayments on your mortgage


Potential savings





Account benefitSave up to
5 Star Defaqto rated Worldwide multi-trip Travel Insurance£160
Worldwide Airport Lounge Access£125
Black Travel Service£224
Travel Money£20
Black Tickets Service£64
24/7 Black Concierge Service£90
European Car Breakdown Cover£110
Home Emergency Service £144
Mobile Phone Insurance£239
Identify Theft Assistance£160
Card Protection£20
Total value £1356
Annual fee
(A monthly fee of £24)
£288
Save up to £1068


Important Information

Terms and Conditions apply:


Please also read our website terms and conditions which cover your use of this website.

The fee for the Black Account is £24 per month. Black Account is a packaged service of which the core element is a current account without which the remainder of benefits are unavailable. Over 18s only. Calls may be recorded. You have the right to cancel your Black Account during the first 14 days after taking out the service. Full details of all benefits and how to access them will be available in Current Accounts - Helping you get more from everyday banking (PDF, 1.16MB).

For further details on our insurance products, please refer to Black Account Insurance Policy Summaries (includes Keyfacts about our insurance services) (PDF, 384KB). We may amend and withdraw benefits on 30 days’ notice. In exceptional circumstances we may need to do this immediately and inform you as soon as possible afterwards.

Savings Examples

The savings examples below are for illustration purposes only and are not based on actual RBS customers. The savings shown are representative of those that can be achieved by opening a Black Account.

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How we worked out the potential savings



5 Star Defaqto rated Worldwide Travel Insurance

Saving based on annual multi trip worldwide family RBS Travel insurance. Annual Worldwide Travel insurance with winter sports cover worth up to £160 for a customer aged under 70 with no existing medical conditions. (Mar 2011).


Worldwide Airport Lounge Access

Based on cost of annual Airport Angel membership and four visits per year.


Travel discount service

Saving based on a 14 night holiday for 2 people to Lanzarote, departing from Bristol on 21 August 2011 and staying 14 nights at the 4 Star Rubicon Hotel on an all-inclusive basis with a 20Kg luggage allowance. Holiday price is £2,224 - customer makes a saving of £224. (Apr 11).


Travel Money

Based on preferential exchange rates, 0% commission and complimentary home delivery for: one short break with £400 currency (worth £2 + £5 saving on home delivery); and one holiday with £800 of currency and £300 of commission free travellers’cheques (worth £10+ £3 saving on Sterling travellers’ cheques commission). (March 2011).


Black Tickets Service

Based on four tickets for ‘We Will Rock You’ at the Dominion Theatre, London on 27/12/2011 at a cost of £188.60 (cashback - £47.15) and two tickets for ‘Scotland vs Italy’ at Murrayfield, Edinburgh on 19/03/2011 at a cost of £71.25 (cashback - £17.81)


24/7 Black Concierge Service

Based on use of two services per year at a cost of £45 a service. (Feb 2011).


European Car Breakdown Cover

Based on annual cost of Green Flag Euro Plus (Mar 2011).


Home Emergency Service

Based on home emergency service providing £750 cover (including VAT) worth up to £144. Based on Policyholder age 49, living in a 3 bed semi built between 1946-1979, in EH49 6QG. Based on property being mortgaged or owned own permanent residence with up to 5 occupants. (Mar 11).


Mobile Phone Insurance

Saving based on 2 handsets on the Phones 4u premier plan at £9.99 per month (Apr 2011).


Identify Theft Assistance

Based Experian Credit Report monitoring (£95.88), Online Garlik Data Patrol (£45.00) and CPP Helpline and advice service (£20) (Feb 2011).


Card Protection

Based on cost of standalone policy with CPP (Feb 2011).

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Common definitions



Throughout this page, you'll see various terms being used. Here's what they mean:

  • Annual Equivalent Rate (AER) - this is a notional rate used for interest bearing accounts which illustrates what the gross credit interest rate (excluding any bonus interest payable) would be if paid and compounded on an annual basis. It helps you to compare the effective rates of credit interest on different accounts.
  • Effective Annual Rate of Interest (EAR) - this is the real annual cost of an overdraft, stated as an annual rate, which takes into account how often interest is charged to the account. All other charges, such as arrangement fees, must be shown separately from the EAR.
  • Gross Rate - this means the interest rate you are paid before the deduction of income tax.
  • Net Rate - this means the interest rate you are paid after the deduction of income tax.
  • Nominal Rate - the rate charged excluding compounding of interest and other charges associated with a borrowing, e.g. arrangement and security fees.
  • p.a. - per annum (per year).
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Monthly account fees are payable on Black Account



Account includes access to all the benefits listed in the appropriate brochures and user guides.



Type of current accountAccount fee
Black Account£24 per month.


Application of account fees

The monthly account fees will be applied 16 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday) and will appear on your account statement as “CHG”. The charging period normally ends on the date that we send your statement to you.

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Interest rates



Interest we pay you

The annual rates of interest paid on credit balances are as follows:

The following rates are effective from 04/07/11



BalanceGross Rate %AER %Net Rate %
£25,0000.50.50.4
£10,000 - £24,9990.250.250.2
£1,00 - £9,9990.10.10.08


Interest due on Arranged overdrafts

If you have arranged an overdraft facility with us in advance and you use this facility within the thresholds shown below, you will not pay any interest. If the amount you overdraw under an arranged overdraft facility exceeds these thresholds, you will pay interest at the rates shown in the tables below on the overdrawn balance – please note that this includes the part of the balance which is within any interest free threshold that applies to your account.

Interest free thresholds


Type of current accountInterest free threshold
Black Account£500


Current Rates

The following rates are effective from 04 July 2011



Type of accountNominal monthly rate %Nominal annual rate %EAR %
Black Account1.1613.9614.89


Representative Example:
Overdraft limit: £1,200
Arrangement Fee: £0
Interest Rates 19.89% p.a. (variable)
Account Monthly fee: £24



However, we will not charge interest on any part of the overdrawn balance which is an unarranged overdraft or represents fees, charges or costs of the kind described below under the heading Sums which do not bear interest.

Calculation and application of interest

Interest on arranged overdrafts is calculated on a daily basis and charged monthly. The interest we charge in each charging period will be debited from your account 16 days after the end of that charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you. If we are going to debit interest from your account, we will give you not less than 14 days’ notice of how much we are going to debit and when.

Sums which do not bear interest

We do not charge interest on unarranged overdrafts. Nor do we charge interest on any part of an arranged overdraft which represents:

Sums which do not bear interest

We do not charge interest on unarranged overdrafts. Nor do we charge interest on any part of an arranged overdraft which represents:

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Arranged Overdrafts, Unarranged Overdrafts, Returned Items and Enforcement Charges





Arranged overdrafts
Arranged overdrafts less than £15,000 - arrangement or renewal feeFREE
Arranged overdrafts of £15,000 or more
- arrangement fee

- annual renewal fee

2% of amount
1% of amount


Representative Example:
Overdraft limit: £1,200
Arrangement Fee: £0
Interest Rates 19.89% p.a. (variable)
Account Monthly fee: £24



Act Now Alerts

Our Act Now Alerts can help you stay in control and minimise or even avoid fees for unarranged overdrafts and returned items. They specify the time by which you should credit your account with cleared funds to cover all payments and/or to bring your account back into credit. Find out more about Act Now Alerts.

If we are going to charge you an Unarranged Overdraft Fee and/or a Returned Item Fee, we will give you not less than 14 days’ notice of how much we are going to charge you and when.

Unarranged Overdraft Fee

An Unarranged Overdraft Fee will be charged for each day on which there is an unarranged overdraft of greater than £6 on your account at close of business on that day.

Please note: we will only charge an Unarranged Overdraft Fee for a non-business day (i.e. a Saturday, Sunday or Bank Holiday) if there is an unarranged overdraft of greater than £6 owing on your account at close of business on the first following business day.

When charged

16 days after the end of the charging period (or the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.

Fee Amount

£6 for each day for which an Unarranged Overdraft Fee is payable

Returned Item Fee

A Returned Item Fee will be charged if:

  • you informally request an unarranged overdraft by issuing instructions for a withdrawal or other payment; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and
  • we decide in our discretion not to make the payment.
When charged

16 days after the end of the charging period in which we decide not to make the payment (or the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.

Fee amount

£6 for each returned item (subject to a maximum of £60 in any charging period).

Making an informal request for an unarranged overdraft means you will normally have to pay a Returned Item Fee and/or an Unarranged Overdraft Fee. Please note that it is possible to incur both a Returned Item Fee and an Unarranged Overdraft Fee on your account on the same day or as a result of a single transaction (for example, where we take a Returned Item Fee from your account and this creates an unarranged overdraft of greater than £6 on your account). For examples showing how our charges work, please see our leaflet RBS Personal & Private Current Account Terms; Personal & Private Current Account Fees & Interest Rates; Helping you get the most from your Personal & Private RBS Current Account (PDF, 630KB).

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Enforcement Charges



Enforcement
A Default Notice Fee will be payable if we need to serve a default notice on you (for example, if you fail to repay your overdraft on demand or we wish to enforce any security we hold). This is in addition to any other charges that may apply.When charged

Within four days of the Default Notice being served.

£30 per notice


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Important Information



A monthly fee of £24 for Black Account is payable. The monthly account fee will be applied 16 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday) and will appear on your account statement as “CHG”. The charging period normally ends on the date that we send your statement to you.

Conditions apply to benefits. Full details of all the Black Account benefits are contained in the User Guide you will receive after you open your account.

Interest is paid gross or net of the lower rate of Income Tax depending on your tax position.

New customers will be asked to provide proof of identity, verification of address and signature.

System updates will mean that our Internet and telephone banking services are unavailable for short periods in the early hours of the morning.


Black Account Guarantee



If you opened your Black Account on or after 4 July 2011, you are eligible to benefit from our Black Account Guarantee.

If you use any of the Black Account benefits within 60 days of your account being opened and are not satisfied within that 60 day period, we will refund all account fees you have paid for your Black Account in the first 60 days of account opening.

We may change or withdraw the Black Account Guarantee at any time without giving you prior notice.

To claim a refund please call our freephone helpline 0800 408 0338 (minicom number 0845 600 0512).

Lines are open 8am to 8pm Monday to Friday and 9am to 6pm Saturdays. Calls may be recorded.

Credit facilities
Over 18s only.


Benefit provider information



5 Star Defaqto rated Worldwide multi-trip Travel Insurance

RBS travel insurance is underwritten by UK Insurance Limited (UKI) who are authorised and regulated by the Financial Services Authority. Registered No. 1179980. UKI is a Royal Bank of Scotland Group Company.


Worldwide Airport lounge access

This service is provided by Airport Angel Service, Holgate Park, Holgate Road, York YO26 4GA.. Registered in England & Wales No. 2389644. A member of the CPP Group of companies.


Black Travel Service

This service is administered on behalf of RBS by Affinion International Limited. Company Number: 1008797.


Black Tickets Service

This service is administered on behalf of RBS by Affinion International Limited. Company Number: 1008797.


24/7 Black Concierge Service

This service is administered on behalf of RBS by White Concierge Limited, Worldwide House, Thorpe Wood, Cambridgeshire PE3 6SB.


European Car Breakdown Cover

European Car Breakdown Cover is underwritten by UK Insurance Limited. UK Insurance Limited is authorised and regulated by the Financial Services Authority. Registered No. 1179980. UKI is a Royal Bank of Scotland Group Company.


Home Emergency Service

Home Emergency cover is underwritten by UK Insurance Limited. UK Insurance Limited is authorised and regulated by the Financial Services Authority. Registered No. 1179980. UKI is a Royal Bank of Scotland Group Company.


Mobile Phone Insurance

This cover has been arranged for RBS by Homecare Insurance Limited, Holgate Park, York YO26 4GA. Registered in England No. 2793290. A member of the CPP Group of companies and trading under the CPP trademark.


Identity Theft Assistance

This benefit has been arranged for RBS by Card Protection Plan Limited, Holgate Park, York, YO26 4GA. Registered in England No 1490503.


Card Protection

This cover has been arranged for RBS by Homecare Insurance Limited, Holgate Park, York YO26 4GA. Registered in England No. 2793290. A member of the CPP Group of companies and trading under the CPP trademark.

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Private Black Credit Card



The no fee card that helps you earn great rewards

Private black credit card summary box.

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Available to Black Account customers only – with no annual fee, 1.25 RBS YourPoints for every £1 you spend on qualifying purchases, and a range of special offers.

You need to have a Black Account before you can apply for a Private Black credit card. Over 18s only.

Representative Example:
Representative 14.9% APR (variable) based on an assumed Credit Limit of £1,200. Standard interest rate for purchases: 14.94% p.a. (variable).



Please note: In the Representative Example we have used an assumed credit limit of £1,200. The actual credit limit assigned to individual accounts will vary depending on our credit assessment of you.

Not what you’re looking for? We offer a wide range of other credit cards.

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The rewarding credit card

It’s accepted at millions of outlets worldwide – wherever you see the MasterCard symbol. Representative 14.9% APR (variable).

  • Up to 56 days’ interest free credit on purchases – if you pay your balance (and your previous month's balance) in full and on time each month.
  • RBS YourPoints – where you can earn great rewards.
  • Special offers – such as spa days, golfing breaks and invitation only events.
  • No annual fee – you’ll not be charged just for having a Private Black Credit Card.

Earn even more when you spend

The Private Black Credit Card earns 1.25 RBS YourPoints for every £1 you spend on qualifying purchases making it our best card for rewards.

Earn RBS YourPoints every time you use your card for qualifying transactions

Exchange your points for a huge choice of rewards from flights and holidays, shopping vouchers, or even spa experiences and theatre nights.

  • Shopping vouchers – for top UK brands including, Marks & Spencer, Amazon.co.uk, Boots and Harvey Nichols.
  • Travel and holidays – choose from over 100 airlines, 56,000 hotels and many leading car hire companies – with no date restrictions on travel.
  • Great days out – treat yourself to a luxury spa day, family day out, a trip to the theatre or adrenaline fuelled racing day.
  • Quality wines – redeem points for some excellent wine selections.

Great offers

You’ll also have access to a great range of special offers



Special offers are constantly changing but could include:

  • Special access to many major sporting and cultural events.
  • Partner offers such as sports hire car services and spa breaks.
  • Golfing breaks and other holiday offers.

Our other account options

You can apply for a Black Account if you earn at least £100,000, or £150,000 joint annual income for a joint account, or have savings of at least £50,000 with us.

If you don’t meet these criteria, we offer a wide range of other current accounts.