• Back to previous page

Important information for Instant Access Savings Customers

New customers will be asked to provide proof of identity including verification of address.

Gross - is the interest rate paid before the deduction of lower rate income tax.
Net - is the interest rate paid after the deduction of lower rate income tax.
Annual Equivalent Rate (AER) - illustrates what the interest rate would be if paid and compounded each year.

System updates will mean that our internet and telephone banking services are unavailable for short periods in the early hours of the morning.

The Financial Services Compensation Scheme, set up under the Financial Services and Markets Act 2000, covers your account. For money held in a bank or building society in the UK the scheme will cover up to £50,000 of your claim. Most people who make deposits, including individuals and small firms, are covered. Deposits in all currencies are treated the same. For more information on the conditions of the scheme, please contact the FSCS at www.fscs.org.uk.