Help for existing users

Useful information

Common questions

  • I can't remember my Digital Banking details
    Use our login helper to get your details.
  • What are my customer number and security details?
    Your customer number is your date of birth, followed by a number of up to four digits and is provided when you register with the service

    Your security details are a four digit security number and your password.

    These are selected by you on joining the service and can also be changed at any time when you are using Digital Banking.

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