Important Information
Use the links below to read essential updates and changes relating to your
bank accounts and banking services. It is important to check this page on a
regular basis for the latest news about your accounts and services.
2011
October
31/10/11
For customers with current accounts opened before 4th July 2011 who have not been notified of a change to their current account and the applicable Terms, and for customers with savings accounts:
Changes to our Terms and Conditions and Annual Reminder of unarranged overdraft interest rates and charges 
(240KB, PDF)
31/10/11
For customers with current accounts opened on or after 4th July 2011 plus customers with current accounts opened before 4th July 2011 who have been notified of a change to their current account and the applicable Terms:
Changes to our Terms and Annual Reminder of unarranged overdraft interest rates and charges (245KB, PDF)
March
03/03/11
Changes to your Terms and Conditions – Important Information (101KB, PDF)
2010
October
26/10/10
Changes to your Terms and Conditions – Important Information (524KB, PDF)
July
01/07/10
Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (120KB, PDF)
March
01/03/10
Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (134KB, PDF)
2009
November
09/11/09
Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (136KB, PDF)
August
01/08/09
Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (195KB, PDF)
June
01/06/09
Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (92KB, PDF)
February
04/02/08
Changes to our Fees leaflet and User Guide for Personal and Private customers (60KB, PDF)
2008
November
03/11/08
Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (143KB, PDF)
July (No longer in force following 30th April 2010)
30/07/08
The Personal Banking Code and You (179KB, PDF)
The Business Banking Code and You (547KB, PDF)
June
18/06/08
Changes to Terms and Conditions and Fees Leaflets for Personal and Private
Banking customers (759KB, PDF)
March
11/03/08
Important Information for Personal Current and Savings Accounts (519KB, PDF)
December
21/12/07
Changes to Terms and Conditions for Personal and Private Banking and
Important Information for Savers (345KB, PDF)
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