Important Information

Use the links below to read essential updates and changes relating to your
bank accounts and banking services. It is important to check this page on a
regular basis for the latest news about your accounts and services.

2013

September

16/09/2013

For customers with current accounts opened before 4th July 2011 who have not been notified of a change to their current account and the applicable Terms; and for customers with savings accounts opened before 18th November 2013 who have not been notified of a change to their savings account and the applicable Terms:

Updates to your RBS bank account(s) (PDF, 306KB) (317KB, PDF)

For customers with current accounts opened on or after 4th July 2011 plus customers with current accounts opened before 4th July 2011 who have been notified of a change to their current account and the applicable Terms:

Changes to our Terms (PDF, 225KB) (333KB, PDF)

July

12/07/2013

For customers with current accounts opened before 4th July 2011 who have not been notified of a change to their current account and the applicable Terms; and for customers with savings accounts opened before 18th November 2013 who have not been notified of a change to their savings account and the applicable Terms:

Changes to our Terms and Conditions (PDF, 306KB) (306KB, PDF)

For customers with current accounts opened on or after 4th July 2011 plus customers with current accounts opened before 4th July 2011 who have been notified of a change to their current account and the applicable Terms:

Changes to our Terms (PDF, 225KB) (225KB, PDF)

June

01/06/2013

For customers with current accounts opened before 4th July 2011 who have not been notified of a change to their current account and the applicable Terms; and for customers with savings accounts opened before 18th November 2013 who have not been notified of a change to their savings account and the applicable Terms:

Important Information – Changes to our Terms and Conditions (PDF, 306KB) (286KB, PDF)

For customers with current accounts opened on or after 4th July 2011 plus customers with current accounts opened before 4th July 2011 who have been notified of a change to their current account and the applicable Terms:

Important Information – Changes to our Terms (PDF, 225KB) (165KB, PDF)

2012

July

04/07/2012

For customers with current accounts opened before 4th July 2011 who have not been notified of a change to their current account and the applicable Terms; and for customers with savings accounts opened before 18th November 2013 who have not been notified of a change to their savings account and the applicable Terms:

What’s new? – Changes to your Terms and Conditions (PDF, 101KB) (240KB, PDF)

For customers with current accounts opened on or after 4th July 2011 plus customers with current accounts opened before 4th July 2011 who have been notified of a change to their current account and the applicable Terms:

What’s new? – Changes to your Terms (PDF, 101KB) (471KB, PDF)

2011

October

31/10/11

For customers with current accounts opened before 4th July 2011 who have not been notified of a change to their current account and the applicable Terms, and for customers with savings accounts:
Changes to our Terms and Conditions and Annual Reminder of unarranged overdraft interest rates and charges (PDF, 101KB) (240KB, PDF)

31/10/11

For customers with current accounts opened on or after 4th July 2011 plus customers with current accounts opened before 4th July 2011 who have been notified of a change to their current account and the applicable Terms:
Changes to our Terms and Annual Reminder of unarranged overdraft interest rates and charges (PDF, 101KB) (245KB, PDF)

March

03/03/11

Changes to your Terms and Conditions – Important Information (PDF, 101KB) (101KB, PDF)

2010

October

26/10/10

Changes to your Terms and Conditions – Important Information (PDF, 524B) (524KB, PDF)

July

01/07/10

Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (PDF, 136KB) (120KB, PDF)

March

01/03/10

Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (PDF, 136KB) (134KB, PDF)

2009

November

09/11/09

Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (PDF, 136KB) (136KB, PDF)

August

01/08/09

Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (PDF, 195KB) (195KB, PDF)

June

01/06/09

Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (PDF, 92KB) (92KB, PDF)

February

04/02/08
Changes to our Fees leaflet and User Guide for Personal and Private customers (PDF, 60KB) (60KB, PDF)

2008

November

03/11/08
Changes to Terms and Conditions and Fees Leaflet for Personal and Private Banking customers (PDF, 143KB) (143KB, PDF)

July (No longer in force following 30th April 2010)

30/07/08

The Personal Banking Code and You (PDF, 179KB) (179KB, PDF)
The Business Banking Code and You (PDF, 547KB) (547KB, PDF)

June

18/06/08

Changes to Terms and Conditions and Fees Leaflets for Personal and Private
Banking customers (PDF, 759KB)
(759KB, PDF)

March

11/03/08

Important Information for Personal Current and Savings Accounts (PDF, 519KB) (519KB, PDF)

December

21/12/07

Changes to Terms and Conditions for Personal and Private Banking and
Important Information for Savers (PDF, 345KB)
(345KB, PDF)

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