Life cover
Life cover you and
your family can trust
You’re always there for your family – providing for them and looking to the future. However, what would happen if you weren’t able to take care of them?
Life cover from The Royal Bank of Scotland pays a cash lump sum to your family if you die during the term of your policy. You also have the option to cover yourself for specified critical illnesses.
Life cover benefits
- Free instant life cover – make sure you’re protected while we process your application. Apply today and you are automatically covered for up to 90 days while we process your application (exclusions apply)
- Quality cover – every policy comes with a 30 day money-back guarantee
- Flexible terms – decide how long you would like the policy to run. This can be any time from two years to 40 years, as long as cover ends before your 70th birthday
- Broad age limits - if you are 18-64 and a UK resident, you can apply
- Joint cover – if you have a mortgage together, why not take out a policy with your partner. That way, both of you are covered
- Optional critical illness cover – when added to Life Cover it is designed to pay out a guaranteed cash lump sum if you either die or are diagnosed with a critical illness that meets our policy definition. More about critical illness cover
Important information
If you stop paying premiums your cover will stop. The plan has no cash in value at any time. It's also wise to review the cover you have in place from time-to-time, as inflation may erode what your life cover will be worth in the future.
Level term insurance
This type of cover is generally used to provide financial protection for the family in case the breadwinner dies. It can also be used to cover borrowing. With this type of policy, the amount covered stays the same over the duration of the plan.
Decreasing term insurance
This type of cover is designed to cover the money you owe on a mortgage or loan. The amount of cover reduces over the term (in line with what you owe on the mortgage or loan).
Critical illness cover
Illnesses such as a heart attack or stroke could leave your finances short and devastate your normal life. Our optional critical illness cover could be an ideal financial bonus you need to help rebuild your life, supplementing your life insurance policy. More about critical illness cover.
- What is Life Cover?
- When does the Plan pay out?
- What about tax?
- What else do I have to pay?
- Can I apply online?
- Can I change my mind?
- How can I contact RBS?
- How can I make a complaint?
- What about Money Laundering Regulations?
- What are the terms & conditions for Life Cover?
- What laws apply to Life Cover?
- How do I find out about compensation?
What is Life Cover?
It’s a protection policy that pays out a guaranteed cash sum if you die during the term.
You must be a permanent UK resident aged between 18 and 54 at the start of the Plan.
If you are unsure about the suitability of this policy for your needs and would like advice, please call us on 0800 45 55 65 (Minicom 0845 900 5960)
Lines are open: Mon to Thu 8am – 8pm, Fri 8am – 6pm and Sat 9am – 5pm
Max call charge from a BT line is 4p (0845) per minute. Calls from other networks may vary. Calls may be recorded.
When does the Plan pay out?
We will pay out a guaranteed cash sum if you die during the Plan term.
What about tax?
The cash sum paid on death is currently free of income and capital gains tax.
The cash sum from this policy will form part of your Estate if you die within the term of the policy. Your Estate is basically everything you own.
This means, even if you are married or, following the introduction of the Civil Partnership Act, in a civil partnership, there is no guarantee the payout will go to the loved ones you want to benefit unless you make a will.
Also, there may be Inheritance Tax to pay. You may be able to avoid this if you write your policy in ‘trust’ - a ‘trust’ allows you to say who you would like to benefit from the policy when you die.
Tax rules may change.
What else do I have to pay?
Nothing. Any fees, charges, expenses, taxes are included in the premiums quoted.
Can I apply online?
Yes, as long as everyone to be covered meets the criteria listed below.
Don't worry if anyone who will be covered can't agree to all of the statements. We may still be able to offer Life Cover and need you to call us instead on 0800 45 55 65 (Minicom 0845 900 5960) for a quote.
To apply online, everyone to be covered must meet the following:
- Is a UK resident
- Aged between 18 and 54 on the day of application
- Is not currently seeing their GP or any other doctor for any regular check-ups or under the care of any hospital or clinic as an outpatient
- Is not intending to seek or awaiting any medical advice or treatment from any doctor, hospital or clinic, or awaiting any tests or investigations
- Has not in the last 10 years had or received medical advice for any of the following illnesses, or been referred for tests or investigations for the following conditions:
Raised blood pressure. Raised cholesterol. Heart attack, chest pain or any other heart condition. Stroke, epilepsy or any disorder affecting the brain. Any form of cancer. Diabetes. Kidney disease. Liver disease or alcohol problem. Multiple sclerosis, any numbness nor loss of feeling, blurred or double vision. Anxiety, depression or any mental or nervous illness lasting for more than 3 months or requiring treatment with anti-depressants. - Has not ever tested positive for HIV/AIDS or Hepatitis B or C and is not awaiting the results of such a test
- Is not employed in any of the following occupations
Offshore fishing. Offshore oil or gas production. Commercial diving. HM forces (including reservists or TA) or any occupation involving the use of explosives or working at heights over 15 metres (50 feet). - Has not had a life policy application postponed, declined, withdrawn or issued on special terms
Can I change my mind?
You can change your mind within 30 days from the date your plan starts. If you change your mind and don’t want the Plan, we’ll return any premiums that you have paid.
How can I contact RBS?
If you have any questions at any time, you can phone us on RBS 0800 45 55 65 (Minicom 0845 900 5960).
Lines are open: Mon to Thu 8am – 8pm, Fri 8am – 6pm and Sat 9am – 5pm
Max call charge from a BT line is 4p (0845) per minute. Calls from other networks may vary. Calls may be recorded.
Or you can write to us at Royal Scottish Assurance plc, Customer Services, PO Box 886, Bristol BS99 5LJ.
How can I make a complaint?
If you wish to register a complaint, please contact us:
In writing: write to Royal Scottish Assurance Customer Services, PO Box 886, Bristol BS99 5LJ.
By phone: telephone us on 0800 056 0846 (Minicom 0845 900 5960). Lines are open Monday to Thursday 8am-8pm, Friday 8am-6pm and Saturdays 9am-5pm, excluding Bank Holidays. Calls may be recorded.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
What about Money Laundering Regulations?
Under these regulations there is, in certain circumstances, a legal requirement to prove the identity of people who wish to take out an insurance policy. The Royal Bank of Scotland may contact you to let you know what evidence you need to show. If you do not provide this information when asked, the processing of your policy will be delayed.
What are the terms & conditions for Life Cover?
Unless otherwise stated, your illustration assumes that we accept your proposal at our normal rates.
We won't be liable to pay any benefit until:
- you’ve completed an application form
- we’ve issued acceptance of your application, and
- we’ve received your first premium.
What laws apply to Life Cover?
The laws of England will apply to this plan. All information in the Life Cover web pages is based on our understanding of current law and HM Revenue & Customs practice.
How do I find out about compensation?
The Financial Services Compensation Scheme set up under the Financial Services and Markets Act 2000 covers your plan. It covers you if The Royal Bank of Scotland becomes insolvent and is unable to meet its obligation under this plan. You'll normally be covered for at least 90% of the value of your plan. If you would like more details on the Scheme, please contact the FSCS.
Important information
Royal Scottish Assurance plc is authorised and regulated by the Financial Services Authority. Registered Office and principal place of business 24-25 St. Andrew Square, Edinburgh EH2 1AF.
Terms & Conditions
Introduction
This is a specimen of the Policy Terms and Conditions you will receive once you have taken out Life Cover.
1. Premiums
The initial Premium payable under this policy (the ‘Policy’) is as shown in the Schedule and is due on the Commencement Date.
Subsequent Premiums will be due on the corresponding day in each subsequent month or year as appropriate and will cease to be due on the payment of either the Life Cover Benefit (the ‘Benefit’) or on the payment of the last Premium due as specified in the Schedule. The ‘Premiums’ means the initial and subsequent premiums.
Monthly Premiums must be paid by direct debit instruction on a current bank or building society account unless otherwise agreed by the Company. Annual Premiums can be paid by direct debit instruction or by cheque.
Thirty days grace is allowed for the payment of each Premium after the first. Should a claim arise during this period, the unpaid Premium will be deducted from any Benefit payable.
If any Premium is not paid on the due date or within the thirty days grace allowed, the Policy will be cancelled and all Benefits and options under it will cease.
Changes in the frequency of Premium payments to or from monthly or annual payments cannot be made unless the Company, on receipt of a written request to do so from the Policyholder, allows otherwise.
2. Life Cover Benefit
Life Cover Benefit will be payable to the Policyholder on the death of the Life Assured provided this occurs on or before the Expiry Date as specified in the Schedule.
The Policyholder will receive the Life Cover Benefit as specified in the Schedule less any unpaid Premiums.
Life Cover Benefit will only be payable on one occasion and upon payment the Policy will cease.
3. Life (Lives) Assured
For joint life policies, Life Cover Benefit will be payable to the Policyholder on the death of the Life Assured who dies first provided the Policy has not expired, Life Cover Benefit will be paid on one occasion only and upon payment, the Policy will cease and no other benefit will be payable.
4. Payment of Benefits
The payment of any Benefit will be subject to the Company receiving such proof as it may reasonably require of (i) the happening of an event on which any Benefit is payable, (ii) the legal title of the claimant, (iii) the date of birth of the Life Assured, (iv) a completed Company claim form and (v) such other information as the Company may reasonably require.
Upon payment of Life Cover Benefit the Policy will cease.
5. Surrender
If the Policy is cancelled by the Policyholder no payment will be made by the Company and the Policy will cease.
6. Alterations
Notwithstanding anything in the Policy, the Company reserves the right to alter the Policy as the Company reasonably considers appropriate if the Policy or the Company are materially affected by a change in legislation or taxation or any judicial decision. The Company will give the Policyholder written notice of any such alteration.
If the date of birth of the Life Assured, or any of the dates of birth for joint life policies has been incorrectly stated, the Benefits will be amended by the Company having regard to the true date of birth. If the true date of birth is such that, had it been known by the Company at the time the Policy was proposed for, the Company would not have issued the Policy, then the Company may cancel the Policy and no Benefits will be payable.
Any other misrepresentation of or failure to disclose material facts by the Policyholder or Life Assured, will entitle the Company to alter, amend or cancel the Policy having regard to the true facts. A material fact is any information which could influence the Company in its assessment of a proposal.
7. Acceptance of Instructions
Any instruction, request or notice will not be accepted by the Company until such documents, information and consents as the Company may reasonably require are received at the Company’s Principal Place of Business.
8. General
All notices of assignment affecting the ownership of the Policy must be given in writing to the Company at its Principal Place of Business.
In these Policy Conditions the ‘Policyholder’ means the person or persons specified as such in the Schedule or his or their successors in title or assigns.
The Schedule records details of the Policy at the Commencement Date. Any alteration resulting in changes in the Premiums and the Benefits may not be endorsed on the Policy. In this event, such changes will be recorded by the Company.
Where appropriate, words in the masculine include the feminine and words in the singular include the plural and vice-versa.
For the purposes of the Contracts (Rights of Third Parties) Act 1999, the Policyholder and the Company agree that there is no intention to confer contractual rights on any third party who may benefit under the terms of the Policy.
The Policy, the proposal, any statements of information including medical information and any other written statement made by the Policyholder, the Life Assured or either of the Lives Assured, together with the Schedule and any endorsement to the Schedule or Policy shall form the entire contract between the parties and shall be interpreted according to the laws of England.
