Turning on/off paper statements
Terms and Conditions
Opting to stop receiving paper statements by post:
I accept that you will provide me with information by email about my personal accounts. I am confirming that I have told all other joint account holders that I am requesting paper statements no longer be sent by post and that they are happy for me to make this request.
Opting to start receiving paper statements by post:
I accept that you will provide me with information, give me notice of changes to the terms and conditions, notify me of pre-advices of interest and charges and issue statements for my accounts in paper format.
Important Information
If you choose to stop receiving bank statements by post:
- This will take effect from your next or subsequent statement and from this point forward you will no longer receive bank statements or any pre-advices of interest and charges (which includes those which you have elected to receive in an alternative format such as Braille, large print or audio tape)
- We will notify you by email when a statement and/or pre-advice of interest and charges is available for you to view online
- We recommend that you regularly check your transactions online, for each of your accounts
- We may notify you of changes to your account terms and conditions and other important information relating to your accounts electronically or by post
- You will be able to order a paper copy of a statement. Please note that there may be a charge for this service
- We will notify any additional parties to the account, by letter, that they will no longer receive paper statements. Please note that for joint accounts paper bank statements will no longer be sent to any account holder