Tell me moreCurrent account options
- Select Account
- Select Silver Account
- Royalties Gold
- Black Account
- Student current account
- Graduate current account
- Bank accounts for young people
- Bank accounts for international students
- Other accounts
- Compare our range
Existing customers
Help and guides
Rates and charges
Useful information
Your Information
Current accounts
For details of how we will use your information, please look for the padlock symbol below and in the accompanying Terms and Conditions.
Who we are
We are a member of the Royal Bank of Scotland Group (the Group). For information about our Group of companies please visit www.rbs.com and click on 'About Us', or for similar enquiries please telephone 0131 556 8555 or Minicom 0845 900 5960.
Your electronic information
If you contact us electronically, we may collect your electronic identifier, (e.g. Internet Protocol (IP) address or telephone number) supplied by your service provider.
How we use your information and who we share it with
Your information includes information about your transactions.
We may use and share your information with other members of the Group to help us and them:
- assess financial and insurance risks
- recover debt
- prevent and detect crime
- understand our customers' requirements
- develop and test products and services.
- where we have your permission; or
- where we are required or permitted to do so by law; or
- to other companies who provide a service to us or you
- where we may transfer rights and obligations under this agreement.
We may transfer your information to other countries. If we do this we will ensure that anyone to whom we pass it provides an adequate level of protection.
From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you. If you do not object to the change within 60 days, you consent to that change.
If you would like a copy of the information we hold about you, please write to: The Data Protection Manager, Retail Regulatory Risk, 2nd Floor, Business House B, RBS Gogarburn, PO Box 1000, Edinburgh. EH12 1HQ. A fee may be payable.
Credit reference agencies
A link between you and anyone with whom you have a joint account or similar financial association will be recorded at credit reference agencies, creating a 'financial association'. All parties' information will be taken into account in future applications until one of you successfully files a 'notice of disassociation' at the credit reference agencies.
We may make periodic searches of, and provide information (including how you manage your account and any arrears) to, credit reference agencies and the Group to manage and take decisions about your account. Such information may be used by other credit providers to take decisions about you and your financial associates.
Fraud prevention agencies
If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example when:
- checking applications for, and managing credit or other facilities and recovering debt
- checking insurance proposals and claims
- checking details of job applicants and employees
We, and other organisations that may access and use information recorded by fraud prevention agencies, may do so from other countries.
We can provide the names and addresses of the agencies we use if you would like a copy of your information held by them. Please contact any branch. The agencies may charge a fee.
back to top