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Rates and charges
Useful information
Current account charges
Rates and charges
For customers with current accounts opened before 4th July 2011 who have not been notified of a change to their current account and the applicable Terms, and for customers with savings accounts:
There are a number of services available to you. The most common of these are listed with their costs. These charges are in respect of personal banking. Also listed are services which we may have to perform for you.
| Additional Services | |
|---|---|
| Providing a balance or interest certificate | No charge |
| Cashing a cheque issued on us | No charge |
| Cashing a cheque issued on other banks | £5 (some exceptions apply) |
| Applies to non-Royal Bank of Scotland customers only. | |
| Issuing a UK bank draft (sterling) | £10 |
| A special form of cheque that we can issue you which guarantees payment | |
| Stopping a cheque | £10 |
| When you wish to cancel a cheque that you have issued (but we will not charge you for cancelling lost or stolen cheques) | |
| Special presentation of a cheque | £15 |
| A cheque made payable to you can be specially presented by post to confirm quickly (generally the following day) that it will be paid | |
| Charge for court orders/legal processes served on the Bank brought on by a 3rd party against a customer (Scotland only) | £25 (minimum) |
| For example, when a court order brought about by a third party against you, forces us to freeze your account. | |
| Same day electronic transfer | £20 |
| We can arrange same day electronic transfer of funds (CHAPS) between bank accounts in the UK | |
| Providing copies of paid cheques | £5 for each cheque (maximum of £150) |
| This charge also applies to providing details of paid cheques. | |
| Providing copies of statements | £5 for each request |
| When you require a copy of a previously issued statement. | |
| Replacing lost or damaged cards | £5 |
| Return of dividend counterfoils | £2 for each mailing |
| When we are required to forward dividend counterfoils you. | |
| Details of debit card payments | £5 for each item |
| On your request, we can provide documentation of debit card payments | |
| Bankers reference | £10 for each request |
| When a third party requests our opinion on your financial status. | |
| Emergency Cash Service | Any fees payable will be advised at the time. |
| When we allow you to withdraw cash from an ATM after reporting your card lost or stolen. | |
| Personalised Card for Revolve Account | £5 |
| Safe Custody | |
|---|---|
| Annual Holding Charges (payable annually in arrears) | |
| £25 £45 £65 |
| Initial and subsequent re-deposit(s) | £10 |
Please note that we only accept new items into safe custody for our Private Banking customers. Items already held by us in safe custody will continue to be held.
Annual Holding Charges are applied in arrears so any withdrawal made prior to the anniversary of the deposit will incur a pro-rated amount of the annual charge. In addition, a £10 fee will be charged for initial deposits and any re-deposits following item inspection or temporary release. The charges set out above are inclusive of VAT.
Arranged Overdrafts, Unarranged Overdrafts, Returned Items and Enforcement Charges
Personal Current Account*, Gold Cheque*, Royalties Premier*, Royalties Gold, Royalties, Current Account, Student Royalties**, Graduate Royalties**, R21 Account*, Key Account**
The charges shown in this section do not normally apply to the other accounts we offer to Personal Banking customers.
However, we sometimes allow other accounts to be operated in a way which enables the customer to give instructions for a withdrawal or other payment which cannot be met from the funds in the account. If this happens, the charges listed below under the heading “Unarranged overdrafts and returned items – charges” will apply.
*These accounts are not available to new customers.
**Holders of these accounts will only pay the Returned Item Fee.
| Arranged overdrafts - arrangement and renewal fees | |
|---|---|
| To arrange a personal overdraft | Up to £15,000 free £15,000 or over 2% of amount |
| To renew an overdraft at existing level | Up to £15,000 free £15,000 or over 1% of amount |
Arranged Overdrafts, Unarranged Overdrafts, Returned Items and Enforcement Charges
Act Now Alerts
Our Act Now Alerts can help you stay in control and minimise or even avoid fees for unarranged overdrafts and returned items. They specify the time by which you should credit your account with cleared funds to cover all payments and/or to bring your account back into credit. Find out more about Act Now Alerts.
If we are going to charge you an Unarranged Overdraft Fee and/or a Returned Item Fee, we will give you not less than 14 days’ notice of how much we are going to charge you and when.
Unarranged Overdraft Fee
An Unarranged Overdraft Fee will be charged for each day on which there is an unarranged overdraft of greater than £6 on your account at close of business on that day.
Please note: we will only charge an Unarranged Overdraft Fee for a non-business day (i.e. a Saturday, Sunday or Bank Holiday) if there is an unarranged overdraft of greater than £6 owing on your account at close of business on the first following business day.
When charged
16 days after the end of the charging period (or the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.
Fee Amount
£6 for each day for which an Unarranged Overdraft Fee is payable
Returned Item Fee
A Returned Item Fee will be charged if:
- you informally request an unarranged overdraft by issuing instructions for a withdrawal or other payment; and
- the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and
- we decide in our discretion not to make the payment.
When charged
16 days after the end of the charging period in which we decide not to make the payment (or the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.
Fee amount
£6 for each returned item (subject to a maximum of £60 in any charging period).
Making an informal request for an unarranged overdraft means you will normally have to pay a Returned Item Fee and/or an Unarranged Overdraft Fee. Please note that it is possible to incur both a Returned Item Fee and an Unarranged Overdraft Fee on your account on the same day or as a result of a single transaction (for example, where we take a Returned Item Fee from your account and this creates an unarranged overdraft of greater than £6 on your account). For examples showing how our charges work, please see the section headed Unarranged Overdrafts and returned items in our leaflet How to make the most of your account
(PDF, 656KB).
Enforcement Charges
| Enforcement | ||
|---|---|---|
| A Default Notice Fee will be payable if we need to serve a default notice on you (for example, if you fail to repay your overdraft on demand or we wish to enforce any security we hold). This is in addition to any other charges that may apply. | Within four days of the Default Notice being served. | £30 per notice |
Charging Scenarios
Overdrafts and bank charges
If you use the current accounts listed in the table below to make payments when:
- you do not have enough money in your account and have not agreed a formal overdraft limit with us; or
- the payment takes you over your arranged overdraft limit
You may have to pay charges as a result.
The table below gives some examples of our charges for making payments from your account when you haven’t enough money.
We developed these examples with the Office of Fair Trading and leading consumer groups to help you to think about how changing the way you use your account can affect the amount we may charge you.
These examples are meant to show how different actions can result in different charges. They are only examples so you shouldn't see them as actions you might take and charges you might have to pay.
We may not allow you to use your account in the ways shown below. You should avoid going overdrawn wherever possible and you should contact us if you need help to manage your account.
We could add other charges and interest to your account if you try to make payments when you do not have enough money. For details of all the charges and interest rates for these accounts please refer to our leaflets
Personal Banking Charges and Rates of Interest
Private Banking Charges and Rates of Interest
Choose an example below which shows how you might manage your current account. If you have recent bank statements, use these to help you choose. Once you have worked out reasons why you might be charged, it could help you to avoid charges in future.
| Reasons that you might be charged | Royalties Premier*, Royalties Private, Private Bank Account, Royalties Gold, Royalties, Current Account, R21 Account* | Student Royalties, Graduate Royalties, Key Account | |
|---|---|---|---|
| Charge | Charge | ||
| 1 | We refuse a payment from your account because there is not enough money in your account. | £6.00 | £6.00 |
| 2 | A payment from your account takes you into an unarranged overdraft by less than £10. You are overdrawn for one day during the month. | £6.00 | £0 |
| 3 | A payment from your account takes you into an unarranged overdraft and you make another payment from the account while you are overdrawn. You are overdrawn for two days in a row during the month. | £12.00 | £0 |
| 4 | A payment from your account takes you into an unarranged overdraft, and you make nine more payments from the account while you are overdrawn. You are overdrawn for 10 days in a row during the month. | £60.00 | £0 |
| 5 | A payment from your account takes you into an unarranged overdraft. You are overdrawn for one day. However, on three more occasions during the month, a payment takes you into an unarranged overdraft. On each of these occasions you are overdrawn for three days in a row. | £60.00 | £0 |
| 6 | A payment from your account takes you into an unarranged overdraft. You are overdrawn for 21 days in a row during the month and you make 12 more payments from the account while you are overdrawn. | £126.00 | £0 |
* These accounts are not available to new customers.
For further information about the underlying transactions used to calculate these scenarios, please visit:
back to topAct Now Alerts
Our Act Now Alerts can help you stay in control and minimise or even avoid fees for unarranged overdrafts and returned items. They specify the time by which you should credit your account with cleared funds to cover all payments and/or to bring your account back into credit or within any arranged overdraft.
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