Royalties Current Account

• Protection - register for Mobile Phone insurance and you're covered for one mobile phone and SIM card against accidental or malicious damage, loss and theft up to a value of £300.
  
• Travel Service - save 10% on flights, holidays and more when you book through Royalties Membership Services.
• Entertainment - 25% discount on up to 2 tickets per event for concert and theatre tickets when you book through Royalties Membership Services.
• The monthly fee for the Royalties current account is £6.95.
  
  
• Our Royalties Guarantee
• With our Royalties Guarantee in the unlikely event that you are not satisfied with the benefits in the first 60 days of account opening you will be entitled to a refund of all subscription fees that you have paid.
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• Travel Service – Save up to 10% on holidays and more - save on packaged holidays, city breaks, tours or cruises operated by licensed major tour operators. Simply book through Royalties Membership Services.
• Other travel savings - save at least 10% on scheduled or charter airline tickets, ferries, car hire, cottages and hotels when you book through Royalties Membership Services.
• Travel money - preferential rates and complimentary delivery on commission-free travel currency, when you order through Royalties Membership Services.
• Overseas money - get money in local currency at cash machines and buy goods abroad wherever you see the logo shown on your card.

• Mobile Phone Insurance - you're covered for one mobile phone and SIM card against accidental or malicious damage, loss and theft up to a maximum retail value of £300 (including VAT). You're also covered for up to £1000 (including VAT) of unauthorised calls per claim for a pay monthly phone and up to £100(including VAT) for a pay as you go phone. (Cover commences 21 days after registration).
• Home insurance - whatever our current home insurance offer is, all Royalties Account holders get an additional 10% discount off the first year’s premium. Currently that’s up to 35% off, when buildings and contents are taken together.
• Car Insurance - you now receive a 10% discount on your RBS car insurance premiums for the first year.
• Numbers Vault ™ - our Numbers Vault service lets you safely store information from your mobile phone in a secure online environment that you can access whenever or wherever you like. Allowing you to transfer your stored information onto your mobile as and when you need to.
• Accidental Death Insurance - protect your loved ones with £10,000 accidental death insurance. £100,000 if you are travelling as a fare-paying or pass-bearing passenger on licensed transport such as trains or planes. For Joint Royalties account holders, the cover is split equally amongst the account holders. For persons aged 70 or over Accidental Death Insurance is reduced by 50%, although passenger cover stays the same.

• 25% cash-back on top gigs and live shows – cash-back available on up to two tickets per event for concert and theatre tickets when you book through Royalties Membership Services.
• Days out for less - discounts at big name UK attractions and activities when you book through Royalties Membership Services.
• Dine out for 25% less - save on your food and drinks bill when you book one of 450 UK restaurants through Royalties Membership Services or online.

• Mobile Phone Banking and Text Alerts - you can now enjoy the freedom and flexibility of our safe and secure mobile phone banking and text alert service, giving you fast access to your account information.
• Protect your cards - with just one call, you and your household are protected when any registered debit or credit card is lost or stolen. Lose your cards abroad, and we can advance you up to £250 in emergency cash and supply replacement airline tickets up to the value of £3000*.
• Borrowing - tailored rates on credit cards, mortgages and personal loans (except online loans).
• Lower cost overdrafts - pay no arrangement or renewal fees on overdrafts up to £15,000. And pay no interest on agreed overdrafts of up to £100.
• Boost your savings - earn a bonus of 0.25% interest on our Instant Access Savings Account (this is not paid if you close your Royalties account).
• Online banking - manage your money 24 hours a day, 365 days a year with our telephone and internet banking services. System updates will mean that the transactional service for our internet and telephone services is unavailable for short periods in the early hours of the morning.
• Easy access to your money - your debit card gives you access to almost every cash machine in the UK. You can also pay for goods and services wherever you see the logo shown on your card.
• Emergency Cash - complimentary use of our Emergency Cash service allows you to get money out from a RBS* cash machine without a card anytime, day or night should your debit card be lost or stolen**.

*Also available from NW and Ulster branded UK cash machines.

**Cash advances are subject to status and are interest free provided they are paid back within one calendar month of receipt.

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Potential Savings

The examples are for illustration purposes only and are not based on actual RBS customers. The savings shown are representative of those that can be achieved by opening a Royalties Account.

Travel Service
Saving based on holiday for 2 adults departing Gatwick on 1 June 2009 flying to Corfu for 7 nights staying in a twin room at the Blue Bay Escape - St Spiridon on an all inclusive basis. Included are meals on the flight, 20kgs luggage and transfers. (May 09).

25% cash-back on top gigs and live shows
The Event Booking Service saving is based on using the service twice and buying 2 tickets costing £34 each time.

Mobile Phone Insurance
Saving based on T-mobile Standard policy at £6.99 per month (May 09).

Home Insurance
Additional 10% off your first years Home Insurance Premium Saving based on a 49 year old with buildings and contents insurance for a 3 bedroom semi-detached house built 1946 - 1979 in EH49 6QG.

Card Protection
Saving based on the price of 1 year Sentinel® Card Protection Policy (May 09).

Accidental Death Insurance
Saving based on Norwich Union's cover of £20,000 for £1.99 a month (May 09).

Numbers Vault™
Saving based on Phones 4u standalone pay monthly fee of £1.99 a month (May 09).

Freetime Activities
Entry prices can change on a regular basis and it’s advised you check directly with the venue before visiting. Please refer to your Freetime Activities guide for full terms and conditions.

Discounted Car Insurance
Saving based on 10% off first year's premium for fully comprehensive cover on a Peugeot 206 1.4L SW VERVE for a 25 year old female driver with a licence for over 3 years, 5 years No Claims Discount, £250 voluntary excess and mileage of 8,000 living in EH49 6QG.

24/7 Emergency Cash
Service only available to existing NatWest customers using a NatWest, RBS or Ulster Bank branded UK cash machine. Only Online Banking and Telephone Banking customers can access up to £300. All other customers are restricted to a maximum of £60.

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• Show me rates and charges for the Royalties current account

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Application of subscription fees

The monthly membership fees will be applied 16 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday) and will appear on your account statement as “CHG”. The charging period normally ends on the date that we send your statement to you.

Interest we pay you

The annual rates of interest paid on credit balances are as follows:

The following rates are effective from 02 October 2006

Interest due on overdrawn balances

Arranged Overdrafts

The following rates are effective from 28/04/08

Previous rates

The previous rates were effective from 02/01/07

However, we will not charge interest on any part of the overdrawn balance which represents fees, charges or costs of the kind described in section 6 of our leaflets; Personal Banking- Charges and Rates of Interest (PDF, 155KB).

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Unarranged overdrafts

Any amount overdrawn without an arranged overdraft or in excess of the arranged overdraft limit will be charged at the rate shown in the following table

The following rates are effective from 01/10/09

However, we will not charge interest on any part of the overdrawn balance which represents fees, charges or costs of the kind described in section 6 of our leaflets; Personal Banking- Charges and Rates of Interest (PDF, 155KB).

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The previous rates were effective from 01 June 2001

Charges – Arranged Overdrafts, Unarranged Overdrafts, Unpaid Items and Enforcement Charges

If we are going to debit any of the fees and charges set out in the table below from your account, we will give you not less than 14 days’ notice of how much we are going to debit and when.

Fee type	When charged	Fee amount
Maintenance Charge
If your account becomes overdrawn without prior arrangement or any arranged overdraft limit is exceeded, you will be liable for a monthly Maintenance Charge. The Maintenance Charge will be applied if you have an unarranged overdraft at any time during a monthly charging period.	16 days after the end of the charging period (or the next business day if this is a Saturday, Sunday, or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.	£20
Paid Referral Fee
A Paid Referral Fee will be payable if: you informally request an overdraft by issuing instructions for a withdrawal or other payment on your account; and the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and an unarranged overdraft is created or increased because we decide we are willing to accept your request; and the level of the unarranged overdraft is £15 or more.	16 days after the end of the charging period in which the transaction was paid or taken from your account (or the next business day if this is a Saturday, Sunday, or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.	£15 for each day on which a Paid Referral occurs (subject to a maximum of £90 in any charging period).
Guaranteed Card Payment Fee
A Guaranteed Card Payment Fee will be payable if: you informally request an overdraft by issuing instructions for a withdrawal or other payment on your account; and the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and we decide we are not willing to accept your request but nonetheless accept it because we find that you have guaranteed payment by the use of a cheque guarantee card or debit card.	16 days after the end of the charging period in which the transaction was paid or taken from your account (or the next business day if this is a Saturday, Sunday, or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.	£15 for each transaction (subject to a maximum of £90 in any charging period).
Unpaid Item Fee
An Unpaid Item Fee will be payable if: you informally request an overdraft by issuing instructions for a withdrawal or other payment; and the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and we decide in our discretion not to make the payment.	16 days after the end of the charging period in which we decide not to make the payment (or the next business day if this is a Saturday, Sunday, or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.	£5 for each item (subject to a maximum of £50 in any charging period)
Making an informal request for an overdraft means you will have to pay a Paid Referral Fee, a Guaranteed Card Payment Fee or an Unpaid Item Fee. If an unarranged overdraft arises, you will also have to pay the Maintenance Charge and interest on the amount overdrawn (except so far as it represents fees, charges or costs of the kind described in section 6 of our leaflet Personal Banking Charges and Rates of Interest (PDF, 155KB) under the heading Sums which do not bear interest). For examples showing how our charges work, please see the section headed Unarranged Overdrafts and Unpaid Items in our leaflet How to make the most of your account (PDF, 696KB).
Enforcement
A Default Notice Fee will be payable if we need to serve a default notice on you (for example, if you fail to repay your overdraft on demand or we wish to enforce any security we hold). This is in addition to any other charges that may apply.	Within four days of the Default Notice being served.	£30 per notice

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Important Information

A monthly fee of £6.95 for Royalties is payable. The monthly membership fee will be applied 16 days after the end of the charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday) and will appear on your account statement as “CHG”. The charging period normally ends on the date that we send your statement to you.

Conditions apply to benefits. Full details of all the Royalties account benefits are contained in the Service Guide you will receive after you convert your account.

New customers will be asked to provide proof of identity, verification of address and signature. System updates will mean that our Internet and telephone banking services are unavailable for short periods in the early hours of the morning.

Credit facilities

Over 18s only.

Royalties Motor and Home Insurance

Royalties Motor Insurance and Home Insurance are underwritten by UK Insurance Limited. Breakdown Assistance is provided by Green Flag Motoring Assistance. All are members of The Royal Bank of Scotland Group. UK Insurance Limited is authorised and regulated by the Financial Services Authority. Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England No. 1179980. Cover is subject to their normal acceptance criteria.

Royalties Payment Card Protection

Royalties Membership Services is operated by Affinion International Limited acting as agents for the Royal Bank of Scotland plc.

Sentinel® Card Protection is a trading name and registered trademark of Affinion International Limited. Registered address: Charter Court, 50 Windsor Road, Slough, SL1 2EJ, United Kingdom. Registered in England No. 1008797. Affinion International Limited is authorised and regulated by the Financial Services Authority in respect of insurance mediation activities only. Affinion acts as an intermediary for arranging the insurance and provides the administration of the card registration and associated services.

This insurance is underwritten by Allianz Insurance plc Registered in England No. 84638. Registered Office: 57 Ladymead, Guildford, Surrey, GU1 1DB, United Kingdom. Branch Address: Allianz Schemes, Allianz House, 6 Vale Avenue, Tunbridge Wells, TN1 1EH, United Kingdom. Allianz Insurance plc is authorised and regulated by the Financial Services Authority (FSA). Their authorisation can be confirmed by the FSA by calling 0845 606 1234 or at www.fsa.gov.uk. Their FSA registration number is 121849.

Royalties Payment Card Protection is subject to Terms and Conditions, a copy of which is available in the back of the service guide you will receive after you convert your account.

Important Information – Royalties Guarantee

If you open your Royalties Account on or after 20 April 2009, you will be eligible to benefit from our Royalties Guarantee.

If you use any of the Royalties Account benefits within 60 days of your account being opened and are not satisfied within that 60 day period, we will refund all subscription fees you have paid for your Royalties Account in the first 60 days of account opening.

We reserve the right to change or withdraw the Royalties Guarantee at any time without giving you prior notice.

To claim a refund please call our freephone helpline 0800 408 0338 (minicom number 0845 600 0512).

Lines are open 8am to 8pm Monday to Friday and 9am to 6pm Saturdays. Calls may be recorded.

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