Healthcare

Specialist Relationship Managers are at the heart of our service - your access point to the depth of expertise we offer, from asset finance through to mentoring.

They are truly rooted in healthcare, going through sector-specific training, so they really understand the issues you face.

Key benefits

• Supportive - we're with you through the highs and the lows, offering our sector expertise to help support your business
• Accessible - you don't need to be an existing customer in order to do a deal
• Well connected - we can put you in touch with professionals with healthcare expertise, such as solicitors and surveyors
• Negotiated discounts - our Relationship Benefits scheme could save you money on services ranging from legal advice to bed linen supply
• National network - 150 healthcare specialists throughout the UK
• Practical borrowing - our assessments are based on the value of the business, not necessarily the security available. We structure borrowing to reflect the way the sector works
• Tailored approach - by avoiding off-the-shelf solutions, we bring real flexibility to your business

As you might expect, a large portion our work is in the care home sector. However, this does not show the true breadth of our expertise. Indeed, a third of UK healthcare providers choose to work with us (Source: Ph Group May 2006).

The main areas we operate in are:

• Care homes
• Dentists
• Domiciliary care
• GPs
• Pharmacies
• Nurseries
• Service providers

Bentleigh Cross

"The RBS emphasis on relationship banking gives them a deep understanding not only of my own business but of the sector in general. This has proved invaluable in helping me drive my business forward."

Tony Murley, Director of Renaissance Lifecare PLC

Saffronland Homes

"RBS has excellent market awareness, with informative price intelligence covering a range of sectors within the care industry. This enables a more effective decision-making process when examining potential acquisitions."

"They have also been very helpful in introducing me to other elements and services, both within the wider RBS network and to customers outside the organisation."

Amin Lakhani, CEO

Chacombe Park Limited

"Relationship banking with RBS has proved instrumental in developing and growing our business over the last six years. We feel they are part of our team - available at a moment's notice and supportive beyond the norms of professional banking. The service is exceptional and no price can be placed on that."

"We have been approached on numerous occasions by other banks providing cheaper finance - we would never consider moving as our relationship with the RBS team has proved invaluable."

"One's bank manager is normally the last person one would like to talk unless it's absolutely necessary. The reverse is true with RBS."

Bob Lari - CEO