Security Advice Centre
Fraud Awareness Warning
Alteration of creditors' bank account details
We have become aware that a number of customers have received fraudulent approaches purporting to be from existing suppliers or creditors. The fraudster advises that the bank details for the settlement of future invoices should be changed. These approaches have been made over the telephone, by letter, fax and by email.
What do I need to do?
It is important that all requests for payment or to amend the bank details for the settlement of regular supplier payments or known creditors are independently validated before acting on the instruction:
- Closely scrutinise all requests for payment
- Contact the supplier or creditor to independently validate requests for payment or to amend bank details, e.g. using Directory Enquiries or existing records within your business
- Do not amend any payment details until you are entirely satisfied with the authenticity of the request
- Alert those staff with access to financial systems to the above threat
Find out more about how to protect your business.