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Online services

Your Bankline service has been enhanced with the following features:

  • Make same-day CHAPS payments

You can now make urgent payments on Bankline using CHAPS, the UK's electronic same-day settlement network for both commercial and inter-bank payments.

Note to Administrators:

You can give users access to CHAPS payments by assigning privileges to user roles.

For step-by-step instructions please refer to Making a CHAPS Payment or go to training for CHAPS payments.

Important Information

CHAPS Payment Fees

Fees for CHAPS payments will be based on the rate agreed with your Relationship Manager.

Cut-off Times

Cut-off times for submitting CHAPS payments are as follows:

  • 15:50 - to beneficiary accounts held at other banks
  • 18:15 - to beneficiary accounts held with your bank i.e. debit RBS account and credit RBS beneficiary/debit NatWest account and credit NatWest beneficiary

These cut-off times assume funds are available at the time of submission and that valid data is submitted with the payment instruction.