Additional export solutions


Additional export solutions

Providing additional support for international export businesses

Our commitment to supporting businesses trading internationally extends beyond traditional solutions for importers and exporters. To help you reduce costs, improve international trading efficiencies and enable you to focus on your core business, we also offer document preparation and debt collection services for exporters. For more information on these solutions, please explore the sections below.



Research estimates that over 70% of documents presented to banks under an export letter of credit (LC) are refused the first time due to discrepancies against what is specified in the LC. This causes additional time and costs to put right.

Our Document Preparation service takes the costly, labour intensive process of preparing, collating and presenting documents virtually out of your hands. Your company saves on that time spent, as well as valuable days in your Days Sales Outstanding. Our Service allows you to outsource document creation to us, giving you the ideal solution for speed of presentment and settlement. It also helps to free up resources within your business to focus on other activities

To complement the service, high volume users have access to our specific online service which enables you to track and monitor each phase of the process and create comprehensive reports, so that you know exactly what is happening at any time.

Our team of trade specialists begin by pre-checking your advised LC against any pre-set requirements. If it contains terms inconsistent with your company’s standard requirements, the team flags the issue, so that you and the importer can quickly resolve it.

Key Benefits:

  • Consistency - consistency and accuracy across all the documents.
  • Fewer discrepancies - resulting in reduction in fees relating to discrepancies
  • Management Information – enhanced reporting and web-based tracking of documents
  • Save time - spend less time dealing with couriers, shipping agents and other banks to correct document errors.
  • Improved cash flow – reduces Days Sales Outstanding by minimising the time taken to collect the amounts owed to you by your buyers.

If you haven’t found what you’re looking for or have any additional questions please contact us using the Get In Touch contact information.

The collection of monies owed to businesses can consume much time, resources and subsequent cost. The debt collection process can be further complicated for businesses who are trading internationally due to the cultural, language, political and regulatory issues that can exist.

We have partnered with one of the world’s top specialists in receivables/debt collection, with a global network of experienced local collectors in many of the world’s countries. Additionally, this service does not necessarily have to be used just for ‘bad debt’ as companies can decide to completely outsource all of their invoice collection.

Key benefits:

  • Reduce cost – saves businesses time and money chasing debts in multiple countries.
  • Amicable collection – Local country collection experts look to agree settlement in an amicable way.
  • One point of contact – Convenient access to a customer relations team handling all queries.
  • Management information – Monitor your account every minute of every day with real-time updates.
  • Worldwide network – The worldwide network ensures a detailed knowledge of the local legal systems and procedures.

If you haven’t found what you’re looking for or have any additional questions please contact us using the Get In Touch contact information.