Telephone banking


Manage your account over the phone


Do you need to manage your accounts when you're away from your computer? Or perhaps you simply feel more comfortable speaking to one of our Advisers. Either way, telephone banking can help.

Telephone banking benefits

  • UK call centres - speak to someone who understands your needs
  • Fast-track service - if you need to bank in a hurry, use our touchtone service
  • Free to join - there are no monthly charges, and all you pay for is the call
  • 24 hour access - 365 days a year
  • Personal accounts too - manage all your finances with one phone number
  • Comprehensive - transfer money between your accounts with us, pay regular bills and suppliers, manage standing orders and much more
  • Share - you can set information-only access for named employees, so they can check account balances, stop cheques and request a statement.

Next steps

To find out more about telephone banking, speak to your Relationship Manager or call your local branch for an information leaflet.