Making payments


Payment options


We’ve listed below the different ways that you can settle your account (if you are not paying by Direct Debit) and make additional payments to free up your card balance during the month. Please bear in mind that working days are Monday–Friday, excluding weekends and Bank Holidays. Your payment date is shown on page 1 of your statement.


Payment methodTime to allowHow
At RBS branchesAllow 2 hrs for cash/RBS debit card payments and 4 working days for cheques (e.g. funds available Friday if paid in on Monday).
  • Complete the bank giro credit slip and take it with your payment and statement.
  • The branch will stamp your statement, please keep this for your records.
  • Cheques should be made payable to The Royal Bank of Scotland.
  • Please write the account number (as found on the bank giro credit slip) after The Royal Bank of Scotland on the payee line.
Online/telephone banking*For ‘Faster Payments’^ qualifying transactions, 2 hours.
For other electronic payments 4 working days (As from 1 Jan 2012 two working days)
  • RBS customers can register for Digital Banking
  • To join our Telephone Banking service, call 08457 222 345 (Minicom 0800 373 457). Lines open 24 hours. Calls may be recorded
  • To make an online or telephone banking payment or set up a Standing Order please use the sort code and account number as detailed here and quote in the reference field either your 16 digit company number (available on your statement) or if you wish to free up credit on an individual card quote the 16 digit card number. Please remember to cancel your Standing Order if there is no outstanding balance on your card account.
By post (payments by cheque)Using 1st class post, allow 7 working days before payment date on your statement.
  • Cheques should be payable to The Royal Bank of Scotland.
  • Please write the account number (as found on the bank giro credit slip overleaf) after The Royal Bank of Scotland on the payee line.
  • Post cheque and completed bank giro credit slip to The Royal Bank of Scotland, Commercial Division, Milton Keynes MK77 1SE.
  • Cheques should not be post dated. If payment is received using a post dated cheque we accept no responsibility for cases of lost interest or charges incurred.
Payment at other banks' branches
  • Allow 4 working days for cheques (e.g. funds available Friday if paid in on Monday).
  • Allow 4 working days for cash*.
*Cash payments will NOT be supported from 01/01/2012.
  • Complete the bank giro credit slip and take it with your cheque and statement.
  • Cheques should be payable to The Royal Bank of Scotland.
  • Please write the account number (as found on the bank giro credit slip) after The Royal Bank of Scotland on the payee line.

*We are not responsible for other financial institutions’ timescales when you make a payment from an account held with another bank.

^Faster Payments
The Royal Bank of Scotland participates in the industry-wide Faster Payments service. This means standing orders, immediate and future dated payments made via the internet or telephone banking from any participating bank will be applied to your business card within two hours, regardless of when the request is received. Both sending and receiving banks need to be members of the Faster Payments Service and the amount of the payment needs to be within the set limits and rules applied by the bank from which the payment is made. More information on the Faster Payments Service is available here, or ask at your local branch or call us on 0870 909 3701

Calls may be recorded. Max call charge from a BT landline is 8p plus up to 8p per minute. Business rates and calls from other networks may vary..

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Payment details


The table below gives the payee sort code and account number to make an online, telephone banking or standing order payment to your account. Please select based on the first six digits of your card number.

Quote in the reference field either your 16 digit company number (available on your statement) or if you wish to free up credit on an individual card quote the 16 digit card number.


Card number starts Sort codeAccount number
49183416898300000000
55695016897700000000
54735616899000000000
42574916898300000000
44840516898900000000

Please note: you cannot use the above details to make a CHAPS payment.